100%Chef is obliged to comply with current legislation on the protection of personal data contained in the General Regulation RGPD 2016/679 EU and the Law on information security services LSSI 34/2002.
Objectives of this Policy
- To ensure that you understand what personal data we collect about you, why we collect it and who we share it with.
- To explain how we use the personal information you share with us in order to provide you with a great experience when you use our services and products.
- Explain your rights and choices regarding the personal data we collect and process about you and how we will protect your privacy.
100%Chef wants to reinforce its commitment to all of you in relation to your personal data and it is important to us that you know that we take this very seriously. If you have any questions or concerns, please do not hesitate to contact us directly at email@example.com.
Who is responsible for the processing of your personal data?
All data provided by users, whether by filling out a form, web browsing or creating a user account, will be incorporated and treated, both through telematic, computer and non-automated means, in compliance with current legislation, being responsible for the file:
Cocina Sin Límites S.L. NIF ES-B64888860 c/ Ventura Rodríguez, 6 08035 Barcelona, Spain.
Legitimacy of the processing
How do we collect your personal data? What personal data do we collect?
Please note that, to ensure the proper functioning of the Web, in 100%Chef use some of your data obtained through different ways and at different times. You can see them in detail below:
When you create an account on the Site: We will use the personal information you provide to us when you create a user account: first and last name, password, email address, telephone number, postal address, country, banking information and date of birth, etc.
- By using the website: We will also use other information that we may learn from your use of the Website: your location; your IP address; products purchased; the identification code we assign to you internally; your browsing of the Platform (dates and times you access, clicks you make, etc.) and the hardware, software and browser you use, etc.
To refer to all the above information and any other information we have about you we use the term "Personal Data".
What do we use your personal data for?
To be able to provide you with an online shopping service mainly. With this you will be able to manage your own account where you can make your purchases, watch videos, download professional content, etc.
To be able to carry out marketing actions. This information will allow us to know which news, products and personalised promotions are of most interest to you.
To improve the platform. Based on the browsing data, we will work to improve the quality of the service, make it more functional and adapt it better to your needs.
The personal data you provide us with through the forms, the sending of emails, as well as the data that COCINA SIN LÍMITES, S.L. accesses as a result of your browsing, queries or requests made through the website, will be collected in a file under the responsibility of COCINA SIN LÍMITES, S.L. The purpose is to deal with queries or requests, as well as to create your user profile based on your browsing habits in order to keep you informed about goods and services that may be of interest to you.
Retention of data
Your data will be kept for the duration of the purpose for which they were collected and you do not request their deletion or revocation. Without prejudice to their retention for the purpose of making them available to the competent authorities for compliance with legal obligations.
Will we share your Personal Data with third parties?
Under no circumstances will we sell your personal data to third parties but we will share your data with our official distributors in your country in order to offer a better personalised service. This will allow our distributor to contact you in order to provide you with information about all our products or services in the language and characteristics of the country.
Our web project is an online franchise network where the online shop is managed by our official distributors in each country.
Your rights and data deletion
As a user of 100%Chef, you have a number of rights so that you can decide and control how we use your Personal Data at any time. You can exercise these rights at any time and free of charge by contacting our DPO. In order for us to be able to deal with your request, we need to be sure that it is really you, so please provide us with a copy of your identity document; we would also appreciate it if you could tell us which right you wish to exercise. In particular, you have the following rights:
Access. You can ask us to tell you whether or not we are using your Personal Data; if we are using it, we will also provide you with additional information such as what personal data we hold about you, what we are using it for, the entities with which we share it, the period for which we are going to keep your data or whether we are carrying out profiling, among other things.
Rectification. You may ask us to amend any of the Personal Data we hold about you so that it is accurate and up to date. In fact, please note that you must keep the Personal Information in your user account up to date at all times. You can do this in the "My Account" section.
Deletion. You may ask us to delete the Personal Data we hold about you (i) when it is no longer necessary for the purpose for which we use it, (ii) when you withdraw your consent.
Restriction. You may ask us to temporarily restrict the use of your data.
Portability. You may ask us to deliver directly to you or to deliver to another entity, where technically feasible, a structured, commonly used, computer-readable file containing Personal Data relating to purchases you have made as well as any other information related to the provision of the Service.
Complaint. You may lodge a complaint with the competent data protection supervisory authority. Where applicable, the competent authorities are the following: Spanish Data Protection Agency.
Objection. You may oppose our use of your data for any of the purposes set out in these same Privacy Policies. The maximum period for resolving the exercise of rights is 1 month from receipt of the request.
COCINA SIN LÍMITES, S.L. informs that it has implemented the necessary technical and organisational security measures to guarantee the security of personal data and prevent its alteration, loss, processing or unauthorised access, in accordance with the provisions of current legislation.
How to contact our DPO (Data Protection Officer)
Contact Person: Beatriz Moner
Contact telephone: +34 93 429 63 40